Find answers to common questions about document delivery, apostille, legalization, and our services.
We provide comprehensive document services for clients who need Russian documents delivered abroad:
Processing time depends on the type of document and required procedures:
Contact us for an individual assessment of your specific case.
No, you don't need to travel to Russia. That's the main benefit of our service. We work remotely on your behalf using a notarized power of attorney. You can stay in your country of residence, and we will obtain, process, and deliver your documents to your doorstep anywhere in the world.
We can obtain virtually any civil registry document from Russia:
An apostille is an international certification that authenticates the origin of a public document. It is issued under the 1961 Hague Convention and allows documents to be recognized in member countries without additional legalization.
You need an apostille if:
You need consular legalization (not apostille) if:
Over 120 countries accept apostille, including:
Countries NOT in the Hague Convention: UAE, China, Canada, Qatar, Saudi Arabia, Thailand, Vietnam, and some others require full consular legalization instead.
Apostille:
Consular Legalization:
For Germany, you typically need:
We provide the complete package: obtain the document, arrange apostille, certified translation into German, and courier delivery to your German address.
For Italy, the standard procedure is:
We handle the complete process including working with Italian-certified translators.
For Israel, you generally need:
USA: Accepts apostille. You'll need apostille + translation into English (notarized translation is usually sufficient).
Canada: Does NOT accept apostille. Canada requires full consular legalization: notarization → Ministry of Justice → Ministry of Foreign Affairs → Canadian Consulate. This is a more complex process, and we handle it for our clients.
The cost depends on several factors:
We provide free quotes with no obligation. Contact us via WhatsApp with details of what you need, and we'll give you an exact price before starting any work. No hidden fees.
We work with no upfront payment for most services:
For consular legalization involving significant consular fees, we may require partial prepayment.
We accept multiple payment methods for your convenience:
We'll provide payment details when you confirm your order.
We use reliable international courier services:
Before shipping, we send you photos of the documents for verification. You'll always know where your documents are.
Yes, for most document retrieval services, a notarized power of attorney (доверенность) is required. This authorizes us to act on your behalf at Russian government offices.
How to get a power of attorney:
We provide the exact template and instructions for the power of attorney after you contact us.
Some documents can be obtained without a power of attorney:
For ZAGS civil registry documents (birth, marriage certificates, etc.), a power of attorney is generally required. Contact us to discuss your specific situation.
No, an apostille can only be placed on the original document. This is an international requirement under the Hague Convention. The apostille authenticates the signature and seal on the original document.
Alternatives:
We can help with both options. Contact us for a consultation on your specific case.
An apostille has no expiration date. It remains valid indefinitely, as long as the document it authenticates remains valid.
However, it's important to consider:
We recommend checking with the receiving authority before proceeding with legalization.
We can help recover lost documents! This is one of our core services.
Recovery process:
For recovering civil registry documents, a power of attorney is required. Contact us — we'll guide you on what information is needed for the search.
It depends on the requirements of the receiving authority and country:
Tip: Always verify the exact requirements with the institution where you'll submit documents. We'll help you understand and prepare exactly what's needed.
Yes, we offer expedited processing! We understand that sometimes documents are needed urgently.
Expedited options:
Expedited service costs more. Contact us via WhatsApp for pricing and to confirm if expedited processing is possible for your case.
Costs depend on the type of service and timeline:
Contact us for an exact quote. We'll honestly tell you if expedited processing is realistic for your case and how much it will cost.
Minimum timelines (under favorable conditions):
Important: Expedited processing is not always possible — it depends on government agency and consulate workload. Message us, we'll figure it out!
CIS countries have simplified procedures! Most CIS countries do NOT require an apostille.
Documents for CIS countries:
We'll help determine the exact requirements for your country. Contact us!
The process is simpler than for non-CIS countries:
Timeline: usually 5-10 business days. Cost is lower than for countries requiring apostille/legalization.
Yes, we work with electronic documents!
What we can do:
Important: Most countries still require a paper original with apostille. But trends are changing — some countries now accept electronic apostilles. Check current requirements!
An e-Apostille is a digital version of an apostille with an electronic signature. Introduced in Russia in 2023.
Advantages:
Limitations:
Contact us — we'll advise whether an e-Apostille works for your situation and destination country.
Some documents can be obtained electronically:
However: For use abroad, a paper original with apostille is usually required. We can help obtain both.
We guarantee correct processing! If your document is rejected due to our error — we'll redo it for free.
How we ensure quality:
Tip: Always verify exact requirements with the receiving authority before processing. This saves time and money.
Our guarantees:
If something doesn't go according to plan — we'll contact you and discuss solutions.
Security of your data is our priority:
For more details, see our Privacy Policy.
The UAE is not a Hague Convention member — full consular legalization is required.
Process for UAE:
Timeline: 15-25 business days. Cost: Higher due to UAE consular fees.
We have experience with documents for the UAE. Contact us for a consultation!
China is not a Hague Convention member — consular legalization is required.
Process:
Specifics:
Plan ahead — the process takes 3-4 weeks.
The UK remained in the Hague Convention after Brexit. Apostilles are still accepted!
For the UK, you need:
The procedure hasn't changed after the UK left the EU. If you're moving to the UK on a visa — you need an apostille on your documents.
Spain and France are Hague Convention countries, so:
Spain specifics:
France specifics:
We work with certified translators for both countries.
Contact us directly — we'll be happy to answer all your questions and provide a free consultation.